Naomi Mays

Through chat and video sessions, the intern adapts communication strategies to maintain engagement, clarity, and therapeutic rapport in a virtual setting. The intern follows telehealth best practices, ensuring confidentiality, professionalism, and ethical communication at all times. Clear explanations are provided regarding the intern’s role, limits of confidentiality, and the scope of services offered. The psychology intern consistently collaborates with clinical supervisors, participates in case consultation, and documents sessions according to ethical and organizational standards. When individuals present with needs beyond the intern’s scope or show signs of elevated risk, appropriate referrals and escalation protocols are followed promptly. Overall, the psychology intern plays a vital role in expanding access to supportive mental health services, while developing clinical skills, ethical competence, and professional judgment in a supervised telehealth environment.